laptop becomes unresponsive

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dissent
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laptop becomes unresponsive

Post by dissent »

my Dell 1505 laptop has taken to, from time to time, just stopping to respond to mouse clicks. The cursor still moves around, but I when I click on Start or try to open a browser session (almost always Firefox), the computer just sits there. Can't ctrl-alt-del, nothing happens. Have to manually power down the system, the power up again, then it usually works fine. I was thinking this just happened when the screen power shut down after a period of disuse, but that's not the case; sometimes it craps out and sometimes it's fine. Malwarebytes scans clean.

Does this sound like anything y'all have heard of? Software of hardware? Suggestions, please??
"I've long called these people Religious Maniacs because, of course, they are. I always point out that you don't need a god to be religious maniac; you just need a dogma and a Devil." - Ace @ Ace of SpadesHQ, 13 May 2015, 1900 hr
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Re: laptop becomes unresponsive

Post by Krom »

I would try it with an external mouse/KB (on both USB and or PS/2 ports if the laptop has one). If it happens to USB keyboards and mice, check and see if other USB devices also quit working (like plugging in a flash drive, testing to make sure it isn't a system wide USB failure). Try to eliminate software as a cause by booting off a live CD of some type for a while and seeing if it still happens. If so; check for BIOS updates that address USB/keyboard/mouse issues.
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Re: laptop becomes unresponsive

Post by dissent »

Interesting. Didn't think of USB as the potential problem. Thanks for the idea Krom. Currently I usually have a Logitech wireless mouse on it. I'll try some variations around that.
"I've long called these people Religious Maniacs because, of course, they are. I always point out that you don't need a god to be religious maniac; you just need a dogma and a Devil." - Ace @ Ace of SpadesHQ, 13 May 2015, 1900 hr
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